Privacy Policy

We collect information that you provide directly to us, including:

• Account information (name, email, password)
• Profile information and preferences
• Domain listings and transaction details
• Communication with our support team
• Payment information (processed securely through Stripe)

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices and support messages
• Respond to your comments and questions
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations

We do not sell your personal information. We may share your information in the following situations:

• With service providers who help operate our platform (e.g., Stripe for payments)
• When required by law or to protect our rights
• With your consent or at your direction
• In connection with a merger, sale, or acquisition (with notice to you)

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure session-based authentication with encrypted password storage
• Regular security audits and monitoring
• Strict access controls for employee data access
• PCI-compliant payment processing through Stripe

We use cookies and similar tracking technologies to collect information about your browsing activities. This includes:

• Session cookies to keep you logged in
• Analytics cookies to understand how you use our platform
• Preference cookies to remember your settings

You can control cookies through your browser settings, though some features may not work properly if disabled.

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing of your information
• Export your data in a portable format
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@bigbrandbrokers.com

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you close your account, we will delete or anonymize your information, except where we need to retain it for:

• Completed transactions and financial records (7 years)
• Legal compliance and dispute resolution
• Fraud prevention and security purposes

Our platform integrates with third-party services:

• Stripe: Payment processing (see Stripe's Privacy Policy)
• Better Web Hosting: Site hosting and secure data storage (BetterWebHostingCo.com)

These services have their own privacy policies and we encourage you to review them.

Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.